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We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. The primary responsibility of this role is to serve as the first point of contact for customers who have questions, inquiries, or issues related to their insurance policies or our agency's services. The ideal candidate will excel in building friendly and professional relationships with customers while efficiently resolving their concerns and ensuring their satisfaction. This role plays a crucial part in keeping service work off other team members' desks and maintaining high levels of customer retention and loyalty.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Flexible Schedule
Dental Insurance
Career Growth Opportunities
Vision Insurance
Paid Time Off (PTO)
Life Insurance
Disability Insurance
Retirement Plan
Mon-Fri Schedule
ResponsibilitiesFull Time
$37k-47k (estimate)
05/05/2024
05/18/2024
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.